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What is the GP extended access service?

The Extended Service has more appointments with GPs available in Lewisham, making it easier for you to get an appointment at a time that suits you, including evenings and Saturdays.

When are these appointments available?

Appointments are available:

• Monday to Friday 6.30pm to 8pm
• Saturdays 9am to 5pm

Note: these are additional hours available on top of our normal practice opening hours, but are located within Suite 1, of the Waldron Health Centre by appointment only

Who can access these appointments?

Anyone registered with a GP practice in Lewisham.

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you.

If your practice is closed and you need a GP, please contact the out-of-hours service SELDOC on 020 8693 9066 or NHS 111. They will also be able to book an appointment for you with the GP Extended Access Service. Please note that your consent will be required in order for an appointment to be booked for you.

For further information or how to book an appointment online please ask at your GP practice.

If urgent care is required please call ‘111’ for further advice. If your need is life threatening, please go to A&E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS website

Will I see my own GP and/or nurse?

You will be seen by experienced Lewisham GPs and nurses, but it is unlikely that you will be seen by your own GP or nurse. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I cancel an appointment?

If you need to cancel the appointment, please call the practice and we will cancel the appointment for you.

Where do I go for my appointment?

Depends on the type of appointment that is booked for you.

This may be done remotely: over the phone, or via webcam

If you have a face to face appointment, you will come here to the Waldron Health Centre, Suite 1, on the ground floor.

Simply go directly to Suite 1 to arrive for your appointment. No need to come to your GP Practice.